MitieWorkwear Express worked on a major national contract with the UK’s leading Facilities Management company, MITIE Group Plc.

Who are the client?

MITIE is a strategic outsourcing and energy services company. The company is split into four divisions: Facilities Management, Technical Facilities Management, Property Management and Asset Management.

MITIE’s Facilities Management division provide transport cleaning services and support services for most of the UK airports including Heathrow’s Terminal 5.

What was the brief?

MITIE were looking to supply their Cleaning and Support division's 22,000 cleaning operatives and supervisors with new and contemporary outfits. They were looking for a company who could provide stylish, practical outfits in keeping with their corporate image.

How did we create the solutions?

The first step of the process step was working closely with MITIE to design a bespoke clothing range, ensuring the garments were fit for purpose and in keeping with MITIE’s image. Through consultation and project meetings, we established exactly what MITIE wanted from their new uniforms and provided a variety of fabric samples and design boards.

The designs gave special consideration to female employees, using ladies cut garments. Other innovative ideas included the introduction of waterproof lined pockets, and a special tool belt to hold wet and dry cloths, trigger sprays and scrapers.

Wearer trials
After the consultation and design stage, the next step was to test the proposed uniforms. Workwear Express took part in meetings and wearer trials to ensure the design of the uniforms met MITIE’s brief, were fit for purpose and comfortable to wear.

Managing the expectation of key stakeholders.
Throughout the whole design and development stage, Workwear Express worked to manage the expectations of key stakeholders. The team were able to deliver a uniform solution that met MITIE’s requirements and received positive feedback during wearer trials. All of this was done within the required time scale and within budget.

Workwear Express were happy to provide MITIE with a bespoke uniform solution for their cleaning operatives which met the criteria of being fit for purpose, contemporary and stylish. The range of clothing included polo shirts, fleeces, dresses, tunics and trousers customised with the MITIE logo.

MITIE purchasing manager Marina Berry said she was confident that the range would help staff get noticed and raise the company’s profile. ‘The new range of clothing was launched at Mitie’s employee conference at the Hilton Metropole in Birmingham using professional dancers to model the outfits. They were really well received and our staff were delighted with the result.’

How does the Managed Accounts Service work in going forward for client?

MITIE has continued to benefit from a personal account Manager as well as Workwear Express’s online management solution ‘My Workwear Express’. This unique online procurement system is personalised to feature MITIE’s own workwear and allows their staff to place orders 24/7.

For more information, please call us on 0800 028 5867 or email This email address is being protected from spambots. You need JavaScript enabled to view it.



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